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Politique de confidentialité

Privacy Policy

This Privacy Policy explains how Dogysh ("we", "us", "our") collects, uses and protects your personal information when you visit or make a purchase from our store.

Information we collect

When you place an order or contact us, we collect the information you provide: name, shipping and billing address, email address, phone number and order details. Payments are processed by our secure payment providers; we never store your full card details. We also collect basic device and browsing data (IP address, browser type, pages viewed) through cookies and similar technologies.

How we use your information

We use your information to process and deliver your orders, provide customer support, prevent fraud, improve our store and, if you opted in, send you marketing emails. You can unsubscribe at any time using the link in our emails.

Sharing

We share your information only with service providers who help us run our business (e-commerce platform, payment processors, shipping carriers, email and analytics tools), and when required by law. We never sell your personal information.

Cookies

We use cookies to make the store work, remember your cart and understand how our store is used. You can manage cookies in your browser settings and through our cookie banner.

Data retention

We keep your order information for as long as needed for accounting, legal and tax purposes, then delete it.

Your rights

Depending on where you live (including the UK, EU and some US states), you may have the right to access, correct, delete or port your personal information, and to object to or restrict its processing. To exercise these rights, contact us through our Contact page. You also have the right to complain to your local data protection authority (in the UK, the ICO).

International transfers

Your information may be processed outside your country, including in the United States. When this happens, we rely on appropriate safeguards such as standard contractual clauses.

Changes

We may update this policy from time to time. The latest version is always available on this page.

Contact

For any question about this policy or your personal information, please contact us through the Contact page of our website.